If you want to have a BBQ, we have built a firepit space near the Kitchen. You can also find firewood, a grill and BBQ tools available at the Lodge. Please to wash the tools after use.

You can book with us by contacting us through the contact form or directly by email at info@matevululodge.com
To secure your stay, we’ll ask for your credit card details. Once your dates are confirmed, we’ll send an invoice and a form to fill out. Your booking is only confirmed once we get the completed form back.

We offer a complimentary Continental Breakast included in your reservation which will be served in the main Fare Kitchen between 7.30am and 10am.

Because we are a small, remote island lodge with limited availability, cancellations or changes have a significant impact on our operations. Any change to a booking is treated as a cancellation. This includes changing dates, shortening your stay, or reducing rooms. Our policies help us stay organized and fair — and most importantly, they let you arrive stress-free. No check-in hassle, no payment paperwork — just head straight to your bungalow to soak in the view or take your first dip in the ocean! We truly appreciate your understanding.

✅ Standard Booking
• Cancel more than 45 days before arrival – free
• Cancel 45 to 30 days before arrival – 50% refund
• Cancel less than 30 days before arrival or no-show – no refund
• No refund for early departures or shortened stays

📝 Group & Long Stay (2+ bungalows or 10+ nights)
• Cancel more than 60 days before arrival – free
• Cancel 60 to 45 days before arrival – 50% refund
• Cancel less than 45 days before arrival – no refund
• No refund for early departures or shortened stays

Check-in is from 2pm and Check-out from 10am.
If you have a late flight, you can stay in the common area until lunch time. Please check-out from the room on time, leave your keys in the room when leaving and check out from the Kitchen cabinet/fridge as well. You are welcome to use the dishes displayed in the dining area.

The Lodge is child-friendly with our Family Bungalow having a separate room with bunk beds. The grounds and beach are safe with shallow waters and over-the-water swinging chairs. There is no safety fencing of any kind at the Lodge. Parents are asked to be aware of their children's location at all times.

Should you wish to spend some time alone or go on a tour, we can arrange with one of our staff to look after and play with your children. There's a fee of 5000vt for it.

To make sure parents with babies (under 2 years old) can spend relaxing holidays with us, we can provide the following :
Cot with mosquito net / Bed sheets / Baby bathtub / Baby bathrobe / Nappy changing mat / Box with books, toys and beach toys / High chair / Cutlery and cups

To ensure privacy and intimacy for all our guests, the bungalows are spaced out from each other.

Espiritu Santo has a tropical climate. From November to April it can be hot and humid but cool breezes along the coast generally keep the temperature at a comfortable level. It is also the Cyclonic season, we don't have a lot, but it's just the time of the year with the conditions for it.

The cooler season is between May and October with breezes, sunny days and lower temperatures. It's also usually more windy.

The temperature of the sea is always pleasant, varying form 24 degrees in the cooler months to 30 degrees in summer.

In Matevulu we get reception for both DIGICEL and VODAFONE networks. You can find a phone with a local SIM card with credit (which is limited so can be finished close to the end of the month) in the kitchen. Please put it back at its place after use. Please note that the networks reliability is beyond our control.

Damage to rooms, furnitures and equipment will be charge at 100% of full and new replacement value plus any shipping and handling charges.
Damage to mattresses and linen, resulting from the use of body oils, make-up, etc. will result in a charge for the special cleaning, repair or replacement of the damaged article.
Any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for each particular room. In extreme cases, criminal charges will be pursued.

We have electricity at the Lodge but can experience occasional electricity and water disruptions. We apologize if this happens during your stay. Plugs are the type I, same as in Australia

Solomon AiSolomon Airlines operates a direct Brisbane–Santo flight every Thursday. An additional Saturday service will commence in April 2026, before switching to Tuesdays from July onwards.
International flights can be booked online with Solomon Airlines: https://www.flysolomons.com/

For domestic travel between Port Vila and Santo, Air Vanuatu operates regular flights. Although their website may not support online bookings at the moment, tickets can be purchased by calling +678 23838 or by emailing claloyer@airvanuatu.vu.

We can arrange a taxi to pick you up at the airport, they usually charge 3500vt which includes a quick stop in town (for example, at the supermarket for groceries).
Please note that this rate covers one short stop only. If you’d like to make multiple stops (e.g. banks, other shops, or the dive center), the driver may apply an additional charge for the extra time.

If you choose the rent a car, Matevulu Lodge is located at a 20min drive from town, look for our wooden sign by the main road, after you pass RIRI river's bridge.

For your groceries, we recommend you to stop in town before heading to the Lodge, here are a list of different shops :
- Daming : general food, butchery
- LCM : the most complete, chicken roastery
- Main market : fresh local fruits and veggies

In Matevulu area, there's only a fruit/veggie Sunday market in the area.

For families, friends travelling together or couples looking for privacy, why not privatizing the Lodge for yourself. Price starts at 56000VT for a maximum of 10 people.

And if you don't wish to cook, you can order meals from a local independent catering business that can deliver to the Lodge with advance notice.

We do not provide daily housekeeping but if you need more toilet paper or cleaned towels after few days, please ask hour housegirls. For every STAY LONGER THAN 4 DAYS, a FREE CLEANING SERVICE of your bungalow is available (floor brooming and towels/bed sheet change), on your request only.

If you need to make a laundry, we can do it for you. We charge 2000vt/load. Just drop us a bag at our laundry room in the morning for our house girl to wash it.

The Lodge is private and not opened to outside visitors. However we allow day visitors at your Bungalow for a small extra fee of 500vt per person for the use of the facilities. Day visitors won't be allowed in the Kitchen as to respect other guests tranquillity and intimity.

As a small Bed & Breakfast, we don’t operate as a hotel or resort, so we don’t have a restaurant or a bar. We provide a complimentary continental breakfast each morning, which is prepared in our shared Fare kitchen. For other meals, you’ll have access to our shared and fully equipped Fare kitchen with a fridge, gas stove, oven, cooking utensils, and a dining area overlooking the beach. We recommend bringing your own food supplies from town (a 20-minute drive away), as it’s the closest place for groceries, banks, and shops. Alternatively, two restaurants are nearby (5 minutes by car), and we also work with a local independent catering service that can deliver meals with 24 hours’ notice (menu on request).

You can get cash from the different banks in Luganville. The one offering the highest withdrawal limit for International cards is the BRED bank. There's no ATMs outside of town.
You can also exchange your money once you arrive at the airport with an International flight, at one of the local bank, at the gas station or at the Exchange Office (with a "Western Union" sign) in the main street of Luganville.

There are mosquitoes in all parts of Vanuatu. As for malaria, there are only isolated cases in Vanuatu, mainly on the outer islands or very remote areas.

Our bungalows are screened to keep mosquitoes out and we recommend guests to close the doors of their bungalow in the late afternoon to keep mosquitoes out. Mosquito coils are provided in the bathrooms in case you need. We also recommend you use personal insect repellent after dusk.

• For regular stays, we charge your card 45 days before arrival
• For group bookings (2+ bungalows or stays over 10 nights), we charge 60 days before arrival
• A 3.1% transaction fee applies to all payments

Pets are not allowed at the Lodge.

Please understand that we are not a Hotel/Resort and as a very small operation, we do not operate full time reception services. But we try to do our best to help and accommodate our customers when possible. WIFI is provided as part of our rates, a free phone is available at the Lodge and housekeeping is onsite every day in the morning.

The Bungalows are not self-contained, but equipped with a mini fridge, kettle, coffee plunger, cups and glasses. For meals, you will share our main Fare kitchen with other guests which is equipped with a kitchen (fridge, gas stove, oven, cooking utensils, dishes, spices, oil), a big dinner table and a wooden deck with comfy chairs overlooking the beach. You will have to bring your own food supplies from town before heading here.

We can help you organize or book tours/restaurants/taxis during your stay.
We also offer a complimentary phone with a local sim card, displayed in the Kitchen, to make your stay easier.

Please do not assume all tours/restaurants/taxis will be available as we are on a remote island and not located in town. Book or inquire in advance to avoid disappointment

There are a few ways to get around Santo, depending on how you like to travel. The island has one main road along the East Coast and one along the South Coast.
Please note that road conditions can be challenging. Some sections are currently being redone, but there are still many potholes, which means driving can be slow. The South Coast road is in particularly poor condition, so we would only recommend going there with a 4WD vehicle.

🚕 Taxis
Taxis work well but do need to be booked in advance, especially as we’re not located in town. You can hire a taxi for half-day or full-day trips to explore the island. As a reference, a one-way trip between Matevulu Lodge and town is around 2,000 VT.

🚗 Car rental
If you enjoy being independent and making last-minute plans, renting a car is the easiest option. We’re happy to recommend reliable local rental companies.

🛺 Buggies / quads
You can also rent buggies or quads from a nearby resort, Turtle Bay Resort (about a 5-minute drive north of us).

🚶‍♀️ Walking & kayaking
From the Lodge, you can walk or kayak to Matevulu Blue Hole, Riri Blue Hole, and nearby islands, so you don’t always need transport for short outings.

🚌 Public buses
There are no fixed bus stops on Santo. You simply stand on the main road and wave at any bus or car going in the direction you want.
• Going to town is easy and usually costs around 300 VT per person.
• Coming back from town is a bit more complicated, as you need to find a bus heading toward the East Coast / Matevulu area, and there are no marked pick-up points.

Travelling with a Travel Insurance is recommended and usually included with your credit card. Flights can be delayed/cancelled or you might need to return home if a medical emergency occurs. Without travel insurance, disruptions to your trip can end up costing a lot, you lose the money you've already paid, and have to pay for new bookings too.

The water is from the Lodge own bore and is safe to drink.
Please note that we can also experience occasional electricity power cuts and therefore water disruptions, we apologize in advance if this happens during your stay.

We offer complimentary use of our kayaks, SUP boards, snorkel gear, fins and life jackets with which you can discover the bay and the 2 Blue holes surrounding us (also accessible walking or driving). Riri Bluehole being only a 30min stunning kayaking trip from the Lodge.
We expect you to care and look after the equipment you use, as well to replace it where it was stored. Damage Policy applies to those items.

At the Lodge, you have access to complimentary WIFI that is unlimited. Please note that it is supported by satellite and we can experience occasional internet disruptions due to weather conditions.